RetailWire: Will The Retail Workforce Ever Return To Pre-Pandemic Levels?
The pandemic has hastened the evolution from analog to digital across all types of businesses, and retail is…
Features July 27
Latest In: Digital Commerce
Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate
COVID-19 has changed retail. But much of what appears transformational really reflects the speed of impact rather than…
Executive Viewpoints July 27
Tips For Effective Company Messaging And Communications During A Crisis
The last few months have signaled a turning point in digital marketing. Organizations across all industries have had…
Executive Viewpoints July 27
Amika Chatbot Upgrades Hair Care Retailer’s Upselling Capabilities
Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions…
Features July 24
Why Retailers Are Leveraging AI To Empower Their Remote Contact Centers
To curb the spread of COVID-19, states across the U.S. mandated the closure of “nonessential” businesses. More than…
Executive Viewpoints July 24
Ascena Bankruptcy Filing Could Lower Company Debt By $1 Billion
With its voluntary Chapter 11 filing today, Ascena Retail Group, parent company of brands including Ann Taylor, LOFT…
News July 23
Catchpoint Adds User Sentiment Monitoring To Its Platform
Catchpoint, a digital experience solution provider, has added a “user sentiment” capability to its monitoring platform. The option…
News July 23
Facebook Shops And The Rise Of Social Commerce
Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses…
Executive Viewpoints July 23Tapestry CEO Resigns Amid Sexual Misconduct Allegations
Jide Zeitlin, who was named CEO of Tapestry in September 2019, has stepped down amid allegations of an…
News July 22Top Stories
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