Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
Stories about poor customer service are, unfortunately, legion, but it’s doubtful many of them concern Chewy. The ecommerce…
Features January 16
Latest In: Digital Commerce
Checkout Solution Provider Bolt Raises $355 Million
Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s…
News January 14
Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success
Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit…
Features January 14
Thrift Store Marketplace Thrilling Launches Service to Help Costume Designers Source Looks Secondhand
Thrilling, an online marketplace for vintage and secondhand shops, has launched Vintage Studio Services to help stylists, costume…
News January 13
How Luxury Brands Like LVMH Unlocked Value Amid COVID
There has been an idea circulating for some time that when it comes to luxury, the U.S. is…
Features January 13
Big Lots Plans to Open 500 New Stores, Increase Annual Sales to $8-10 Billion
Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store…
News January 12
JCPenney Hires 2 New Chiefs to ‘Fortify’ Ecommerce and Omnichannel Development
JCPenney has brought in two retail veterans to lead its technology and digital divisions. Former Gap and Walmart…
News January 11
1-800-FLOWERS Expands Experiential Offerings with Alice’s Table Acquisition
1-800-FLOWERS.com Inc. has acquired Alice’s Table, a lifestyle business that offers digital livestreamed floral and culinary experiences. Financial…
News January 11
What’s Behind the New Urgency Driving Sustainability Initiatives?
The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the…
Features January 11Top Stories
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