Latest In: Digital Commerce

RedMonocle Sean McDermott Windward Consulting

How AIOps Can Help Retailers Improve the Digital Experience

More than 2.14 billion global consumers are expected to buy goods and services online in 2021, according to…

Executive Viewpoints January 31
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Retail returns 2021 nrf

NRF: For Every $1B in Sales, Retailers Incur $166M in Returns

Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this…

News January 28
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Farfetch to Acquire Luxury Beauty Retailer Violet Grey

Seeking to build up its industry expertise and product assortment ahead of a category expansion into beauty slated…

News January 28
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Kroger third-party marketplace

Study: Why Marketplaces Attract Valuable ‘Power Shoppers’

Today’s online shoppers have become accustomed to a wide selection of in-stock products at competitive prices that can…

Features January 28
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3 Ways Retailers Can Remove the Intimidation Factor Around Digital Touch Points

Digital transformation in grocery has always lagged behind other retail sectors. According to McKinsey Research, ecommerce adoption in…

Executive Viewpoints January 28
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Neiman Marcus AI tech

How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing…

Features January 27
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Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In

I used to live near the Palisades Mall in Nyack, N.Y. For those not familiar, it’s an enormous…

Features January 26
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1-800-FLOWERS.com Rolls Out Loyalty Program Enhancements, BNPL Just in Time for V-Day

1-800-FLOWERS.com has amped up its cross-brand offerings just in time for its second-biggest holiday — Valentine’s Day —…

News January 25
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The Sandbox metaverse

Inside the Metaverse Mania: Experts Identify 4 Key Challenges and Opportunities

The metaverse seems to be everywhere these days, while technically being nowhere. (Its entirely virtual existence is the…

Features January 25
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