Latest In: Digital Commerce

community-based commerce customer experience customer retention digital growth direct-to-consumer dtc Featured Graf Lantz Retail ThinkTank: Business Agility & Innovation (2023) sustainability wholesale
For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years.

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless…

Features May 23
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First-Time DTC Direct Mailer? Here’s How to Make this Channel Sing.

Digitally native brands have long thrived on using channels like social media and tools like retargeting to find…

Executive Viewpoints May 22
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Pinterest has teamed up with Banana Republic for its first-ever Wedding Week.

Pinterest Engages with Banana Republic for ‘Wedding Week’ Programming

Wedding season is in full swing, and searches on Pinterest for “wedding guest outfit inspiration” are up a…

News May 19
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Online retailer Azazie has set out to reinvent bridal retail. (Source: Azazie)

As Legacy Bridal Retailers Flounder, DTC Brand Azazie is Selling 5,000 Dresses a Day

The bankruptcy of David’s Bridal in April — its second in five years — signaled more than just…

Features May 19
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Touchland has set a powerful foundation for growth by investing in data. Using NetSuite ERP, the brand is able to better manage and analyze business performance.

How Touchland Uses Data to Drive Brand Expansion

A strong foundation supports the DTC brand’s booming business across all channels

Features May 18
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Shein opens its new headquarters in Dublin.

SHEIN Opens Dublin HQ, Plans 30 Pop-Up Events Across Increasingly Important EMEA Markets

SHEIN has officially launched its Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, Ireland and…

News May 18
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Ebay has acquired digital ID company Certilogo.

Ebay Continues Trust Offensive with Acquisition of Certilogo

Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools…

News May 17
boll & branch brick-and-mortar experience design:retail design:retail Featured dtc Featured home decor Retail ThinkTank (2023) Retail ThinkTank: Store Ops & Design (2023) store design TPG architecture
The Boll & Branch store in New Jersey brings the brand’s comfy luxury aesthetic to life.

How DTC Brand Boll & Branch is Getting Comfortable in Brick-and-Mortar

There’s a special type of brand interaction that can only take place in stores. The ability to touch…

Features May 17
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Inside an Amazon warehouse.

Amazon’s ‘Regionalization’ of its U.S. Logistics Network Leads to Reduced Costs, Faster Delivery

Amazon has been overhauling its logistics network to “regionalize” where inventory is located across the U.S. in an…

News May 15
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