Latest In: Digital Commerce

best buy IKEA Ikea U.S.

Ikea Plans 10 New U.S. Stores in 2026

Ikea U.S. will open a total of 10 new stores in 2026, including its first location in Oklahoma…

News February 19
accessibility ADA applause ARIA Baymard Institute Bob Farrell NRF returns

The Returns Blind Spot: Why Retailers Lose Customers After Checkout

Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment…

Executive Viewpoints February 19
Amazon best buy H&M harvard business review Lowe's Matt Elsley NIQ Qsic Zara

AI Isn’t the End of In-Store

Amazon CEO Andy Jassy recently made headlines for telling investors he believes AI will accelerate the decline of brick-and-mortar stores.…

Executive Viewpoints February 17
aptos eileen fisher Eileen Fisher Renew The Buckle

Eileen Fisher Upgrades POS at 50+ Stores to Enhance In-Store CX

Sustainable fashion retailer Eileen Fisher will deploy the Aptos ONE POS platform in its more than 50 North…

News February 13
amperity dr. martens l.l.bean

L.L.Bean Sharpens Personalization with Customer Data Solution

L.L.Bean has selected the Amperity Customer Data Cloud to power deeper personalization across customer experiences and channels. The…

News February 13
apple Apple Wallet bnpl Deepfakes Department of Education IDScan.net Jimmy Roussel synthetic identity fraud

How 2026 will Redefine Identity Verification in Retail

Retailers lost an estimated $115 billion to ecommerce fraud in 2024, and ineffective identity verification remains one of…

Executive Viewpoints February 13
Albertsons Aldi chatgpt CVS doordash instacart Kroger OpenAI Relex Safeway Sprouts uber uber eats Walgreens Wegmans

Uber Eats Launches Beta Version of AI-Powered Shopping Helper at Albertsons, Kroger and CVS

Uber Eats has introduced Cart Assistant, an AI-powered feature designed to help consumers build grocery baskets in seconds…

News February 12
ASOS heartland St. Regis Aspen Resort The Snow Lodge topman topshop

Asos Pops Up in Aspen for President’s Day

Digital-first apparel brand Asos has kicked off a combination of pop-up retail and branded moments woven into the…

News February 11
Darcy Kurtz LLMs Ross Intelligence Thomson Reuters WP Engine

Bots are Taking Over the Web. Why that May not be a Bad Thing for Retail Marketers

LLMs and AI Agents are reshaping how the web operates and how consumers interact with it. As AI-powered…

Executive Viewpoints February 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank