Customer Service is Personal, so Show Me the Love
Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from…
Executive Viewpoints May 27
Latest In: Digital Commerce
Federal Watchdog Institutes Consumer Protections for BNPL Purchases
The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL)…
News May 24
How One Beauty Brand is Making Community-Powered Commerce a Reality
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and…
Features May 24
Instacart Curates Shoppable Cart Inspired by ‘The Valley’ TV Show
Instacart is enhancing its partnership with Peacock with the launch of a custom, curated cart experience based on…
News May 23
L’Oreal Taps Snapchat for AR Hair Color Try-on in Walmart Stores
L’Oréal Paris, Walmart and Snapchat have teamed up for a new phygital integration designed to bring hair colors…
News May 23
Home Depot Adds Nationwide Same-Day Delivery via Instacart
Customers of The Home Depot can now get same-day delivery in as fast as one hour — including…
News May 23
AI: Hype vs. Reality
TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to…
Executive Viewpoints May 23
3 Brands Making AR the Star of the Customer Experience
Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture…
Features May 23
#RICE24 Solution Spotlight: iAdvize Copilot’s AI-Powered Chatbots Tackle Ecommerce Abandonment
To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But…
News May 22Top Stories
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