Why Personalization Guesses, but Context Understands
For years, personalization has been retail’s magic word. The promise was simple: show each shopper exactly what they…
Executive Viewpoints September 25
Latest In: AI & Machine Learning
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…
Executive Viewpoints September 24
Albertsons Adds Travel Booking to Loyalty Program Perks
Albertsons has added For U Travel, a booking service for both air and non-air travel, into its For…
News September 23
How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season
The introduction of AI into online search is precipitating a massive shift in the way users navigate the…
Features September 23
How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season
During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather…
Executive Viewpoints September 23
Resale Leader ThredUp Revamps Brand Identity, Adds AI-Powered Discovery Tools
ThredUp has debuted fresh branding and an array of new tools for buyers and sellers as the platform…
News September 22
When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy
Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of…
Executive Viewpoints September 22
Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…
Features September 18
A Better Return on Returns: How Data is Redefining B2B Resale Strategies
Gone are the days when retailers relied on spreadsheets, emails and phone calls to offload customer returns and…
Executive Viewpoints September 17Top Stories
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