How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty
Brands are being squeezed like never before. On one hand, federal trade policy is causing the price of…
Executive Viewpoints September 11
Latest In: AI & Machine Learning
Albertsons Debuts Google Cloud’s AI-Powered Conversational Commerce Agent
Albertsons will be the first retailer to bring the new Google Cloud Conversational Commerce agent to market via…
News September 10
How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel
From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have…
Features September 9
From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy
Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9
Walmart to Offer Associates Free OpenAI Training in 2026
As part of its $1 billion commitment to employee skills enhancement, Walmart has collaborated with OpenAI to offer…
News September 8
The Challenge of Retail Data Security in 2025: Balancing Personalization and Protection
Retail has reached a stage where customers desire and demand personalization. In the present world, people expect to…
Executive Viewpoints September 8
Connected Data will Make or Break Cyber Week
This Black Friday, retailers face a high-stakes balancing act. Consumers are still shopping but are more selective about…
Executive Viewpoints September 4
Amazon Beefs up Lens Visual Search Tool with AI, Rufus
Amazon is taking its Lens visual search to the next level with the debut of Lens Live, which…
News September 3
The Future of Retail CX: How Autonomous AI Agents are Redefining Contact Centers
Retail contact centers are under constant pressure to deliver fast, reliable and high-quality service even as consumer expectations…
Executive Viewpoints September 3Top Stories
Latest Podcasts
Latest Resources
