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The End of the Endless Aisle: The Paradox of Choice in Ecommerce

For years, ecommerce has succeeded on an assumption that the more a marketplace offers, the more users are…

Executive Viewpoints March 6
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AI Isn’t the End of In-Store

Amazon CEO Andy Jassy recently made headlines for telling investors he believes AI will accelerate the decline of brick-and-mortar stores.…

Executive Viewpoints February 17
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Dupe Culture Goes Mainstream Even as Brands Seek to Differentiate the ‘Real’ Thing

Copies of branded items, particularly those with higher price tags, have been around for scores (possibly hundreds) of…

Features February 13
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From Unwanted to Pre-Loved: the Branding Lessons from Poshmark and Mercari

Pre-loved fashion is having its moment, and for good reason. In the past year, 42% of U.S. shoppers…

Executive Viewpoints December 2
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Zara Pre-Owned is coming to the U.S.

Zara Pre-Owned Program to Debut in U.S. Next Month

Two years after its launch in the UK, Zara is bringing its Pre-Owned resale and repair offering to…

News September 13
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Patagonia Joins Sustainable Packaging Initiative, Seeks Non-Tree-Based Solutions

Patagonia has joined the Pack4Good sustainability initiative from Canopy as it seeks next-generation packaging solutions that are made…

News September 9
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The Race to Displace: How Temu and Shein are Redefining Ecommerce

Amazon has dominated the ecommerce landscape for over a decade and is on track to overtake Walmart as…

Executive Viewpoints August 6
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Zara Parent Joins Packaging Initiative Seeking to Protect Vital Forests

Inditex, parent company of brands including Zara and Massimo Dutti, has joined the Canopy Pack4Good initiative that seeks…

News June 24
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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining…

Executive Viewpoints February 21
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