80% Of Shoppers Give Thumbs Up To Chatbot Experiences, But 59% Remain Uninterested In Using Them
As many as 80% of people who have interacted with a chatbot say the experience was positive, according…
News March 1
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‘Near Me’ Searches: What’s Pushing the Trend?
At this year’s Google Marketing Live event, it was revealed that mobile “near me” searches — when someone…
Executive Viewpoints November 12Survey: 65% Of Shoppers Say Brands Should Respond To All Online Reviews
Consumer expectations for the online review process are on the rise, with more people now expecting brands to…
News October 25
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
82% of Shoppers Have Used ‘Near Me’ Searches To Find Retailers
The number of mobile “near me” searches have exploded over the past two years, including 150% growth for…
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