Latest In: sustainability

community-based commerce customer experience customer retention digital growth direct-to-consumer dtc Featured Graf Lantz Retail ThinkTank: Business Agility & Innovation (2023) sustainability wholesale
For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years.

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless…

Features May 23
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Nike, Crocs Hit Bumps in Sustainability Efforts

Prompted by consumer demand, retailers have been making bigger commitments to Environmental, Social and Governance (ESG) efforts, but…

News May 16
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An image of a smartphone with the SHEIN ecommerce site on it. The smartphone is in a pocket for a pair of jeans.

SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Since its inception in 2008, SHEIN has become one of the retail industry’s most remarkable growth stories, but…

Features May 9
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Sustainable Store Design: A New Era for Brick-and-Mortar Strategy

As sustainability has become increasingly urgent in higher-level executive discussions, store design teams have had to face a…

Features May 3
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Customers Care About Sustainability, so Show them how Ecommerce Delivers

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX…

Executive Viewpoints April 27
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Sustainability is the Future — Here’s How to Make it Part of Your Business

Sustainability has evolved from a buzzword and marketing term to a core element of any successful retailer, and…

Features April 21
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Walmart Introduces Renewable Natural Gas Engine into its Transportation Fleet

Walmart has advanced its commitment to a zero-emissions transportation fleet with the debut of a 15-liter compressed natural…

News April 18
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Private Label’s Growth Could Be Lasting — if Retailers Listen to Consumers’ Sustainability Preferences

The trend lines for private label sales have rarely looked better. The Private Label Manufacturers Association reported that…

Executive Viewpoints March 30
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Primark Doubles Down on Sustainability with Durability Standards, Studies and Repair Workshops

Primark is launching new durability and repair initiatives as part of the retailer’s commitment to giving clothes a…

News March 15
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