Exclusive Survey Preview: Impact Of New Retail Roles
More than 66% of retailers recently surveyed have added significant new executive roles in the last three years,…
Features April 13
Latest In: survey results
60% Of Shoppers Say Retailers Offer Above-Average Customer Service
Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from…
News June 30Exclusive Survey Report: The Push Toward Social Commerce
While most consumers already are entrenched in using social media channels every day, most retailers are still working…
Features April 10
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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