Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars
This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has…
Features June 27
Latest In: sucharita kodali
2019 To-Do’s: Forrester’s Sucharita Kodali Gets Real With Retailers
By Alicia Esposito, Senior Content Strategist This piece was also published on the Salesforce blog. The retail community…
Executive Viewpoints March 27
NRF19: 36% Of Shoppers Want Better Personalization, But Hesitate To Share Personal Info
Personalization will continue to be a hot-button investment item for retailers in 2019, but they will have to…
News January 13
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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