When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?
Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27
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Etsy, Shopify Among Early Partners for Microsoft’s Copilot Checkout
Microsoft is following ChatGPT’s lead with the debut of checkout capabilities in its AI-powered assistant Copilot. Among the…
News January 9
Countdown to Compliance: Are Your Subscriptions Compliant with the FTC Click-to-Cancel Ruling?
The approach businesses use to build lasting customer relationships through recurring services has undergone a fundamental change over…
Executive Viewpoints March 12
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
URBN to Deploy Common Payments Infrastructure Across Brands
URBN, parent company of Urban Outfitters, Anthropologie, Free People and FP Movement, will adopt Stripe as its primary…
News April 17
#RSP22: Everything You Need to Know About Holiday 2022
Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather…
News October 6
#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX
Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand…
Features September 20
Apple ‘Tap to Pay’ Expands Retailers’ Contactless Payment Options
Beginning later this year, U.S. retailers will be able to accept contactless customer payments on their Apple iPhones…
News February 9
Stripe Secures $600M in New Funding, Boosts Value to $95B
Online payment processing company Stripe has raised $600 million in Series H funding, nearly tripling its valuation in…
News March 17
Reports: Shopify, Stripe and PayPal Drop Trump Sites’ Support in Wake of Capitol Riot
In response to the riot at the U.S. Capitol on Jan. 6, Shopify has taken the Trump Organization…
News January 11Top Stories
