Latest In: smartphone

BIGinsight customer engagement mobile mobile commerce mobile customer engagement Nordstrom Pam Goodfellow retail Retail TouchPoints retailers smartphone tablet

BIGinsight Report Shows Nordstrom Shoppers Engaging Via Mobile

While retailers implement mobile into their customer engagement strategies, many consumers still are adjusting to their mobile devices…

News March 21
Alicia Fiorletta Bruce Warren Customer loyalty Empathica mobile mobile apps mobile devices mobile experience mobility retail retailers shopper engagement smartphone

Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For Innovative Retailers

 The following article is Part I of a two-part series covering Analyzing The Mobile Consumer: Shifting Behaviors And…

Features February 21
Amazon blockbuster Borders Gary Schwartz shopper engagement smartphone Target

Clienteling: The Fast Shopper In A Slow Store

Shoppers natively are impulse consumers. They buy in what retailers call, “5 by 5” (five seconds by five…

News February 21
Android blackberry iPhone m-commerce mobile commerce Mobile Marketing smartphone smartphones strategy tablet

U.S. M-Commerce Sales To Reach $11.6 Billion In 2012

Mobile commerce has come to the forefront during the 2011 holiday shopping season as a way for consumers…

News December 27
apps comScore Daily Deals mobile retail smartphone special coupons

New Study Shows More Consumers Making Purchases On Mobile Phones; 90M Smartphone Users In U.S. Alone

The smartphone’s enhanced Internet access and applications have captivated the hearts of consumers. More than half of U.S.…

News December 19
cross-channel crosschannel customer engagement Customer Relationship Dan Lowden Digby Facebook mobile smartphone Smartphone app social social outlet Twitter

Social and Mobile Integration A Valuable Part Of Cross-Channel Commerce Paradigm: Convergent Commerce Series, Part III

With mobile and social quickly emerging as the new consumer focal points, retailers need to fully understand these…

Executive Viewpoints December 15
e-commerce flash sale site Hautelook ipad iPhone mobile smartphone tablet

HauteLook Boosts Smartphone Purchases By 700% During Black Friday

Black Friday 2011 was a success for the retail industry, with 226 million shoppers visiting stores and e-Commerce…

News December 7
Android engagement Facebook IBM IBM Coremetrics ipad iPhone smartphone social media tablet Twitter

New Research Predicts A Jolly Holiday For Mobile Commerce

Mobility is the hot-button topic for retailers this holiday season as consumers grow more comfortable browsing and buying…

News November 16
consumers Convenience devices location-based mobile mobile devices smartphone survey tablet

New Survey Shows Privacy Concerns Create Mixed Emotions For Location-Based Offers

Location-based strategies have changed consumers’ spending habits based on the amount of available offers. As retailers continue to…

News October 19
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank