What Does the Future Hold for IRL Experiences?
Although store design and experience teams expect to have higher budgets over the next year, they’re increasingly plagued…
Features September 3
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How Store Design Teams are Thinking About Sustainability
Today’s store design teams are facing mounting pressures. More than three-quarters (76%) of respondents to Retail TouchPoints’ latest…
Features July 26
Sleep Number Debuts High-Touch Store With Sustainability Built Into the Design
Seeking to stay at the forefront of the connected sleep journey, Sleep Number has introduced a new agile,…
Features July 27
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
VTEX Builds Out Commerce Solutions Platform with Workarea Acquisition
Commerce technology platform VTEX, which offers retailers marketplace and order management solutions, has acquired cloud commerce platform provider…
News February 12
Brand Experience Awards: Insights From 8 Winning Retailers
In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand…
Features July 6Why Experience Is More Than The Latest Retail ‘Buzzword’
Editor’s Note: Angela Gearhart, VP Brand Experience at Sleep Number, will present a session at the Retail TouchPoints…
News March 10
#RIC19: Marketing/Customer Engagement And Omnichannel CX Sessions
(l. to r.) Andrew Gaffney, Retail TouchPoints; Katharine Bahamonde Monasebian, Barneys New York; Todd Treonze, Brooks Brothers The…
Features June 3
Exclusive Q&A: Biometric Data Uncovers Health Benefits For Sleep Number Customers
Heightened competition from startups as well as established brands is putting the sleep industry on notice — innovate…
Features January 29
NRF Preview: Execs From Macy’s, Kroger, Lowe’s and Alibaba Headline Must-See Sessions
The wealth of sessions offered at the NRF Big Show, Jan. 13-15 at New York City’s Javits Center,…
Features January 9Top Stories
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