Consumer Confidence Hits 15-Year High As Retailers Prepare For 2017
As the holiday season concludes, retailers may have more to be excited about heading into 2017. U.S. shoppers…
News December 29
Latest In: shopper expectations
Leveraging “Connected Packaging” To Wow The Consumer
By Laura DiSciullo, GS1 US Armed with unprecedented information access via smartphones, consumers have driven change more rapidly…
Executive Viewpoints July 29
68% of Retailers Not Well Prepared To Provide Multiple Holiday Shipping Options
As many as 68% of retailers say they are not well prepared to provide multiple shipping options that…
News November 17
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Associate Training And The Customer Experience Paradigm
With every new season, product line and technology adaptation, we have seen the retail market rapidly change. Retailers…
Executive Viewpoints November 2
86% Of Marketers Believe Omnichannel Has Raised Shopper Expectations
As many as 86% of marketing decision-makers agree that omnichannel has increased consumer expectations, according to a survey…
News February 17
Reimagining Omnichannel Loyalty
For retailers, the balancing act between being relevant and being too “big brother” is becoming ever more precarious.…
Executive Viewpoints April 28Top Stories
Latest Podcasts
Latest Resources
