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Does Your Company Make Innovation A Priority?

If you overheard two people talking about Amazon Drones while walking down the street or even while working…

Executive Viewpoints December 30
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Can Retailers Compete With The Amazon-USPS Partnership?

The product delivery industry took an interesting turn last month when Amazon announced a partnership with the United…

News December 19
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Packaging Helps Create Luxury Brand Experiences…Even Online

One of the key struggles many eTailers have is creating memorable brand interactions and memories throughout the browsing,…

Executive Viewpoints September 17
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J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…

Features September 11
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TechStars Cloud Unveils Postmaster To Help SMBs Optimize Shipping

TechStars Cloud has introduced Postmaster, a cloud-based platform designed to help SMB businesses ship small packages and fulfill…

News March 20
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VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

The customer experience is a key competitive differentiator in retail, particularly as consumers focus on leveraging a variety…

News June 5
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New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season

December 16 marked “Free Shipping Day,” but just how fast or slow are eTailers’ shipping services overall? This…

News December 21
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Multiple Factors Vital To Improving International Online Shopping Satisfaction

Retailers are providing U.S. shoppers with incentives such as discounts and free shipping to increase purchases through their…

News November 11
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