8 Reasons Why Online Communities Are The Next Big Thing For Retailers
By Tom Leung, CEO, Yabbly  About five years ago, branded communities were the talk of every brand…
Executive Viewpoints February 10
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Mobile & Loyalty: The Ultimate Power Couple?
This holiday season, consumers were using their mobile phones more to complete transactions. Although report totals and results…
Executive Viewpoints January 12Conversation And Community: The Pillars Of Social Commerce
How do savvy retailers get their e-Commerce engines to scale? By tapping their social customers. Infusing the e-Commerce…
Executive Viewpoints December 6Julep Taps Brand Fans To Accelerate Growth, Product Development
Social media enables brands and retailers to assess the sentiment of thousands — and at times millions —…
News September 20Winning Customer Loyalty In A SoMoLo World
At Retail TouchPoints, we’re constantly covering how shoppers today are more connected, empowered and savvy than ever before. As…
Executive Viewpoints August 1Retailers Seek To Differentiate, Customize Loyalty Programs
Following is Part 1 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this…
News July 23Competing Beyond Price To Maximize Customer Loyalty
 Following is Part 3 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World.…
News February 4Facebook Introduces Reusable Gift Card
Facebook today announced the availability of the Facebook Card, a reusable gift card that can be shared among…
News January 31Sephora Sees 167% Boost In Mobile Orders During 2012
Mobile has become an essential shopping tool for consumers. In fact, during the 2012 holiday season, 80% of…
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