Holiday Readiness: 3 Tips for Finding the Perfect Pitch for Voice Search and Assist
By Jessica Bergmann, Salesforce ‘Tis the season for voice-assisted shopping: This year, 50% of consumers will use voice…
Executive Viewpoints September 27
Latest In: Salesforce
Salesforce Introduces Customer 360 Capability For CRM
Salesforce has kicked off its annual Dreamforce event with the launch of Customer 360, a click-based admin interface that…
News September 25Holiday Predictions Webinar: Mobile, AI Product Recommendations Will Shine
Mobile has been growing fast during the past few holiday seasons, and it’s projected to hit a major…
News September 24Getting Holiday Ready — Prepare Now For Peak Holiday Traffic
By Joanna Beerman, Salesforce The following blog also is published on Salesforce.com. As we’re moving from the sizzle of…
Executive Viewpoints September 21Global Holiday E-Commerce Revenue Will See 13% Increase In 2018
Global holiday e-Commerce revenue is expected to grow 13% in 2018 over the previous year, according to data…
News September 13
Microsoft Appoints Salesforce Exec To Retail-CPG Post
Shelley Bransten, formerly SVP for Retail and Consumer Goods Industries at Salesforce, has been named Corporate Vice President…
News September 4
Customer Service Draws 57% Of Shoppers To Traditional Retailers
Shoppers still enjoy the in-store shopping experience: 46% prefer to make purchases in a physical store, compared to…
News August 20Data Is The Bedrock, But It Needs A Purpose: Thoughts From Salesforce Connections
By Glenn Taylor, Senior Editor Two weeks ago when I attended Salesforce Connections in Chicago, one major theme…
Executive Viewpoints June 28
Data Is The Bedrock, But It Needs A Purpose: Thoughts From Salesforce Connections
Two weeks ago when I attended Salesforce Connections in Chicago, one major theme captured my attention: it is vital to track,…
Editor's Perspective June 25Top Stories
