CARMA19: Overcoming Fashion And Beauty’s Steep Customer Loyalty Challenges
While maintaining customer loyalty is a challenge that spans the retail industry, ever-shifting trends in the fashion and…
News October 21
Latest In: retention
Bluecore Debuts Marketing Decisioning Platform
Bluecore has launched a new decisioning platform designed to help marketers organize large data sets, determine appropriate next…
News March 1
Calyx Flowers Replaces ‘Robotic’ Service Reps With Retention-Focused Call Center
When Mark Ranalletti and Kap Wallingford purchased Calyx Flowers in summer 2015, the husband-and-wife team sought to pivot…
Features February 13
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
The Four C’s Of Avoiding The Holiday Hangover
Dependable, competent seasonal employees are essential to business success. Any retail human resources department will tell you that…
Executive Viewpoints February 7
The Millennial Worker: Strategies To Train And Retain
Millennials passed Generation Xers (born between 1965 and 1980) to become the largest share of the American labor…
Features February 1
Thanx Packages Loyalty And Retention Tools In Branded Mobile App
Thanx has released its Branded App, designed to provide multi-location merchants with a complete suite of mobile and…
News May 3Are You Ready For The New Age Of Store Operations?
Results from Retail TouchPoints’ 2014 Store Operations Survey revealed that the top challenges for store operators revolve around: Employee…
Executive Viewpoints July 21
The Retail Loop: 3 Tips To Bring Your Customers Back Time And Again
Take a moment and ask yourself this question: “Which customer provides the largest ROI — the customers that…
Executive Viewpoints June 184 Ways To Leverage Your App To Get More Sales Than Returns In January
By Lynn Wang, Apptimize It’s January. The holidays are over. Take a minute to breathe and congratulate yourself…
Executive Viewpoints January 9Top Stories
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