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Today’s small-to-medium business (SMB) retailers are challenged by key operational issues such as budgeting, limited resources and customer…
Features
April 30
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I was recently in India presenting and meeting customers at IDC’s Smarter Commerce event. While there, I had…
Executive Viewpoints
April 17
customer journey e-tailers loyalty Nicole Fraley OfficeDepot online retailers Overstock.com Retail TouchPoints retailers SundaySky video content
Today’s digitally-savvy consumers are empowered to product search via a plethora of devices, applications and word-of-mouth technologies. With…
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April 17
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How can retailers achieve high performance in an environment where many are battling just to keep from falling…
Features
April 10
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Lower cost investments, advances in technology and an increasing number of new products are bringing more retail support…
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April 10
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“I think we are most interested in the idea of shopping as a new kind of public space.…
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March 27
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Let’s flip the page back to June 2010, when VICS held a meeting in San Antonio and the…
Executive Viewpoints
March 27
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Retailers can benchmark performance, and track and evaluate online sales trends and market share, with a new e-Commerce…
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March 27
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While retailers implement mobile into their customer engagement strategies, many consumers still are adjusting to their mobile devices…
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March 21
