J.C. Penney CEO Unveils New Store Concept, Shares Customer Feedback
As more retailers lean on e-Commerce to increase sales, J.C. Penney (JCP) is transforming physical stores by including…
News October 3
Latest In: Retail TouchPoints
The New Brick-And-Mortar Store: Digital Signage, Interactive Screens And Everything In BetweenBy Fatima D. Lora, Assistant Editor E-Commerce…
Executive Viewpoints October 2Apple Passbook Offers Retailers Greater Opportunity For Mobile Engagement
Apple has once again taken the market by storm with the introduction of the iPhone 5, but arguably…
News October 1Aberdeen Report Highlights Impact Of Technology On Loyalty Programs
As more retailers develop customer loyalty programs, most are opting to outsource the different technology components. Because outsourcing…
Features October 1The New World Of Application Performance Management
Studies have shown that poor performance of e-Commerce web sites can directly result in loss of revenue, poor…
Executive Viewpoints October 1Avaya Enhances Call Center Technology With Mobile, Video And Social Media Interaction
As the number of methods and devices available for customer interaction continues to grow, consumers have become less…
News October 1Town Shoes Rolls Out Inventory Management Solution
Town Shoes, a mall-based retailer of high-grade footwear and fashion accessories, fully implemented Vision Merchandising and Vision Store…
News October 1adidas Partners With RedPrairie To Improve Workforce Management And Stakeholder Benefits
adidas selected the RedPrairie Workforce Management (WFM) solution to increase employee productivity, optimize scheduling and deliver optimal customer…
News October 1All Retailers Can Succeed In The Tech Titan Era
Just a few years ago, Amazon only sold books, Apple sold computers, eBay connected buyers and sellers of…
Features September 28Top Stories
