Latest In: Retail TouchPoints

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Cookies: Not Part Of A Balanced Omnichannel Diet

Over the past few years, the retail industry has been inundated with buzzwords like “cross-channel,” “multichannel” and “omnichannel,”…

Executive Viewpoints September 9
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JackThreads Weaves Social Media Into Customer Service Strategy

Retailers typically use feedback from surveys and email questionnaires to gauge consumer sentiment. But as consumers continue to…

News September 6
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AutoZone, Cabela’s And Saks Top List Of StoreOps Superstars!

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Executive Viewpoints September 6
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Retailers Strive To Complete The Channel Challenge

All-channel retailing is essential for surviving and thriving in today’s vacillating retail environment. As consumer behavior, spending and…

News September 3
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M-Commerce Expansion Creates Mobile Retail Advertising Opportunities

As consumers grow more comfortable shopping and spending on their mobile devices, the mobile retail audience continues to…

Features September 3
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TimeTrade Concierge Helps Decrease Wait Times In Stores

Shoppers expect optimal service and experiences whenever they step foot in a store. If a shopper waits longer…

News September 3
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Exclusive RTP Survey Spotlights StoreOps Trends & Challenges

Store operators are constantly juggling numerous challenges, from managing mobile technology to motivating employees. As competition continues to…

Executive Viewpoints September 3
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The RoomPlace Boosts Sales With Improved Merchandising And Search Functionality

Online consumers enjoy the convenience of digital shopping, but many miss the opportunity to speak with store associates…

News August 30
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The Changing Face Of Retail

Every day there is a new article about how customers are embracing all-channel retailing, and how those changes…

Executive Viewpoints August 28
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