Raising The Bar On Customer Service
By Debbie Hauss, Editor-in-Chief These days it takes a lot to impress a consumer with customer service, especially…
Executive Viewpoints November 13
Latest In: Retail TouchPoints
Topshop Makes Pinterest The Source Of Holiday Spirit
Apparel and accessories retailer Topshop is celebrating the holiday season in style with a new campaign, in collaboration…
News November 12Introducing RTP Retail RoundTables!
In September 2013, the Retail TouchPoints team held its first Retail RoundTable in NYC, featuring Steve Rowen of…
Executive Viewpoints November 12Showrooming Turns Merchandising On Its Head
As long as people have been shopping, they’ve tried to purchase products at the lowest possible price.…
News November 11Making The Case For Store IT Upgrades
The competitive race to offer a superior customer experience through digital technology often hits a familiar bottleneck: aging…
Executive Viewpoints November 11RSR Study: Marketing Experiences An Organizational Drift
Retail “laggards” believe their marketing departments are not spending sufficient time acquiring new customers, according to a benchmark…
Features November 11TurnTo Introduces Product Comparison Questions
Shoppers increasingly are using social tools and networks to help guide purchases. In response, many eTailers are incorporating…
News November 11Top 5 Ways To Boost Holiday Sales By Leveraging The Web Site
It’s that time of year again when brands and retailers work to find the best way to market…
Executive Viewpoints November 11Nicole Miller Taps PLM From NGC To Speed Time To Market
Nicole Miller, a contemporary fashion designer and retailer, has adopted the Product Lifecycle Management (PLM) and Global Sourcing/Supply…
News November 11Top Stories
