Latest In: Retail TouchPoints

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Get The Omnichannel Scoop From #RetailCCS

It has been a hectic week for the RTP team, and the holiday season isn’t to blame. (This time.) No,…

Executive Viewpoints December 12
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Navy Exchange Improves Sales Audit Processes With Epicor

A common challenge for retailers as they expand is integrating disparate legacy systems. To help ensure data accuracy…

News December 12
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Analyzing The Customer Experience To Drive Cross-Channel Growth

Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…

Features December 11
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Kudos To The Retailers Hyper-Focused On Customer Engagement

By Debbie Hauss, Editor-in-Chief Each year at Retail TouchPoints we recognize retailers that go the extra mile in engaging with…

Executive Viewpoints December 11
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Groupon Acquires Boomerang

Daily deal company Groupon has acquired social gifting company Boomerang in an effort to expand its variety of…

News December 11
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14 Retailers Win Customer Engagement Awards

As we move into 2014, retailers are focused on finding creative, innovative and compelling new ways to engage…

News December 10
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Cross-Channel Fulfillment Takes Priority Over Other Omnichannel Initiatives

Many retailers are establishing their plans for creating a seamless, omnichannel customer experience. New research from OrderDynamics and…

Features December 10
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Mobile Price Intelligence Solution From 360pi Helps Combat Showrooming

Showrooming costs brick-and-mortar retailers as much as $217 billion in lost sales, according to an infographic from 360pi…

News December 9
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ShopRoxx Ramps Up Email Efforts To Engage Fashion-Savvy Shoppers

Email has remained a linchpin in retailers’ marketing efforts, even as omnichannel trends and strategies continue to take…

News December 5
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