Latest In: Retail TouchPoints

Amazon Customer loyalty customer service e-commerce ecommerce etailers m-commerce mCommerce mobile mobile technologies online retailers retail Retail TouchPoints smartphones social media social technologies Will Smith

Is Traditional Retail Dying?

As CEO of a company that is working to level the playing field between online and physical retailers,…

Executive Viewpoints May 28
Amazon hybris icongo multichannel retailing online shopping experience retail Retail TouchPoints smartphones Steven Kramer

Combat The Amazon Price Check App With Effective Multichannel Retailing

The Amazon Price Check app was an inevitability for the industry — smartphones eliminate information asymmetries on pricing…

Executive Viewpoints May 28
cloud computing e-commerce ecommerce Facebook Google lead gen lead generation LinkedIn retail Retail TouchPoints ROI social media social media analytics Twitter VisiStat 9 YouTube

VisiStat Enables Social Media Monitoring To Optimize E-Commerce

Progressive retailers are implementing strategies and tactics to develop a 360-degree view of their customers to present more…

News May 28
Ariba Bill McDermott Bob Calderoni cloud computing retail Retail TouchPoints SAP

SAP Acquires Ariba, Adds B2B Cloud-Based Collaboration

SAP America, Inc., announced plans to acquire Ariba, Inc., a cloud-based business commerce network. The acquisition would add…

News May 28
Bazaarvoice PowerReviews ratings and reviews Retail TouchPoints

Bazaarvoice Acquires PowerReviews

Yesterday Bazaarvoice, Inc., a social software provider, announced that it has entered an agreement to acquire PowerReviews for…

News May 25
abercrombie & fitch Advance Auto Parts aeropostale American Eagle Outfitters Barnes & Noble Don Kingsborough Foot Locker guitar center Jamba Juice jc penney Jennifer Miles PayPal retail Retail TouchPoints VeriFone

VeriFone Partners With PayPal To Offer Alternative Payments At Large Retail Stores

On May 24, VeriFone Systems and PayPal announced a comprehensive licensing, marketing and implementation agreement that facilitates PayPal…

News May 25
Advance Auto Parts customer engagement Customer Reviews e-commerce ecommerce eTailer Facebook gamification Howard blumenthal mobile PowerReviews retail Retail TouchPoints social commerce social loyalty social media

Advance Auto Parts Increases Product Reviews by 700%, Dominates Competitors On Facebook

As consumers spend more time on social channels, social media integration and building customer engagement has become a…

News May 24
ACI Worldwide Aite Group mobile banking mobile payment Retail TouchPoints smartphone

‘Smartphonatics’ Alter The Retail Scene Worldwide

A new term coined by Aite Group and ACI Worldwide, “Smartphonatics” are consumers who are aggressively changing the…

Features May 23
customer engagement email marketing gmail hotmail infographic online engagement retail Retail TouchPoints

Why Do Users Become Disengaged With Your Email [Infographic]

For retailers, their brand reputation and engagement with customers are top priorities. With many communication vehicles to choose…

Executive Viewpoints May 22
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