Shoppers Are Flocking to a New Digital ’Hood. What Does This Mean for Retail?
During the pandemic, much like our working lives and our socializing, retail had to migrate solely online —…
Executive Viewpoints July 20
Latest In: Retail ThinkTank: The New Consumer (2021)
Corporate Leaders: Do your Words Fit Your Culture and Values?
Work culture matters. Now more than ever. The past year has been a lesson in patience and fortitude…
Executive Viewpoints July 15
Retailers’ Big Opportunity? ‘Create New Shoppers,’ Advises Kantar SVP
Arguably, no event has disrupted the context of our everyday lives than COVID-19, and while easing regulations have…
Features July 8
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Are You Alienating Your LGBTQ+ Customers?
Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models…
Executive Viewpoints June 29
A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs
There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to…
Executive Viewpoints June 28
Innovation is Just the Start: Retailers also Require Speed, Scalability and a Shopper-Focused Mindset
Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the…
Features June 21
Accenture Study: ‘Infrequent’ Ecommerce Shoppers Boosted Online Purchases 343% due to COVID
COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s…
Features May 18
Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List
Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion…
Features April 16
Overall Shopper Anxiety Drops 10% But Safety Concerns and Financial Stress Still Linger
The decline in COVID-19 cases and continued vaccine rollout is already having positive effects: consumer anxiety levels have…
Features April 5Top Stories
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