Latest In: Retail ThinkTank (2024)

Featured livestreaming malls Marketplaces off-price retail online marketplace Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) rue gilt groupe Shop Premium Outlets simon
Homepage of the Shop Premium Outlets marketplace.

How Shop Premium Outlets is Helping Brands ‘Light Up’ Excess and Outlet Inventory

It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe, and…

Features February 14
ci&t connected customer experience Connected Retail Report Featured Melissa Minkow mobile apps mobile commerce omnichannel strategy Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024)
The 2024 Connected Retail Report from CI&T indicates that while consumers are hungry for low prices, they will not sacrifice a good retail experience.

CI&T Research: Price-Conscious Consumers Still Want Stellar Shopping Experiences

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates…

Features January 31
Amazon Big Lots camping world doordash Featured FedEx instacart petco PetSmart Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) Spirit Halloween Staples uber eats USPS

Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and…

Features January 29
#NRF24 Barnes & Noble book stores business pivot design:retail design:retail News ecommerce spinoff Featured luxury retail neiman marcus NRF Big Show 2024 Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) saks saks fifth avenue Saks.com transformation strategy
CNBC's Courtney Reagan with Saks CEO Marc Metrick at the 2024 NRF Big Show.

CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)

Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…

Features January 19
agriculture and farming customer experience Featured food and beverage Frito Lay grocery PepsiCo PepsiCo North America Quaker Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) sustainability
Steven Williams, CEO of PepsiCo Food North America shared during a keynote at the 2024 National Retail Federation Big Show how the business is collaborating with retail partners to meet sustainability goals.

PepsiCo Foods North America CEO: To Tackle Sustainability, ‘We Must Stand Shoulder to Shoulder’ with Partners 

Three-quarters of CEOs say sustainability is a major initiative for their organization, according to research from Deloitte, and 20% said they’re…

News January 15
ai artificial intelligence chatbots conversational commerce Featured genAI generativeAI google cloud hiring loss prevention metaverse NVIDIA Optimization Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024) shrink
AI has the potential to transform retail as we know it.

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…

Features January 15
cultural anthropology data-driven store design design:retail design:retail Featured Featured in-store experience KTGY Phil Otto Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) store design
In an exclusive interview, Executive Design Director of KTGY Phil Otto shares how cultural anthropology can drive innovation in store design.

Design Exec: Understanding Human Nature is ‘Terra Firma’ in a Fast-Changing Retail Industry

Phil Otto considers himself a bit of a nomad. He works remotely on a small farm in Ohio,…

News January 10
ai amazon business b2b buyers B2B buying budget management ESG Featured guided buying modernization investment procurement purchasing teams Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) sustainability
Procurement professionals around the world are optimistic heading into 2024.

After COVID Raised Procurement’s Profile, B2B Buyers are Looking to Modernize

After years of supply chain disruption and economic uncertainty, a new study from Amazon Business has uncovered a…

Features January 8
alphabet doordash drone delivery Featured food delivery rapid delivery Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) Vicinity Centre Walmart wing Wing Aviation
Wing drone in the sky

Can the Last Mile Become a Fast Mile? Drone Delivery Could Make it Happen

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of…

Features January 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank