Latest In: Retail ThinkTank (2023)

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JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more focused value proposition.

Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan

JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more…

Features September 1
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Dollar General financial results paint a somewhat bleak picture for the retailer. But store projects are poised to help the company correct course.

Dollar General Revises 2023 Outlook Amid Financial Shortfalls  

Although Placer.ai’s quarterly index for Q2 2023 found that store traffic for discount and dollar stores were up…

News September 1
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Screenshot from Prada's Discord.

How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game

For many people Discord remains an anomaly — something they may have heard of during the pandemic but…

Features August 31
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Customer loyalty research from Retail TouchPoints reveals that brands are diversifying their toolkits to better resonate online.

How Are Retailers Driving Shopper Retention and Loyalty?

Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…

Features August 30
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Henry Rose partnered with Constellation to reuse and repurpose content for different TikTok ad formats.

How Henry Rose Drove 1.9M TikTok Impressions with Agile Creative

The average TikTok user spends 95 minutes per day on the app and opens it 19 times per…

Features August 30
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How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…

Features August 29
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Instacart, Klaviyo Move Closer to IPO Filings

Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange…

News August 28
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Pacsun Expands Unified Commerce Strategy with New POS

Pacsun is expanding its partnership with Manhattan Associates to further its unified commerce vision. The specialty retailer for…

News August 28
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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according…

Features August 28
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