Latest In: Retail ThinkTank (2023)

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JLL Research: ‘Eatertainment’ Concepts on the Rise

COVID-19 kept people cooped up at home and cooking their own meals (including that infamous sourdough bread), but…

Features May 24
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Touchland has set a powerful foundation for growth by investing in data. Using NetSuite ERP, the brand is able to better manage and analyze business performance.

How Touchland Uses Data to Drive Brand Expansion

A strong foundation supports the DTC brand’s booming business across all channels

Features May 18
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The Boll & Branch store in New Jersey brings the brand’s comfy luxury aesthetic to life.

How DTC Brand Boll & Branch is Getting Comfortable in Brick-and-Mortar

There’s a special type of brand interaction that can only take place in stores. The ability to touch…

Features May 17
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Shoppers Seeking Comfort and Self-Expression Will Smash the Piggy Bank for a Splurge Purchase

Shoppers are cutting back in the aggregate as they brace themselves for economic headwinds, so the conventional wisdom…

Features May 10
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An image of a smartphone with the SHEIN ecommerce site on it. The smartphone is in a pocket for a pair of jeans.

SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Since its inception in 2008, SHEIN has become one of the retail industry’s most remarkable growth stories, but…

Features May 9
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Conversational commerce

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce…

Features May 8
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Sustainable store design found in a background of greenery and a traditional metal shopping basket

Sustainable Store Design: A New Era for Brick-and-Mortar Strategy

As sustainability has become increasingly urgent in higher-level executive discussions, store design teams have had to face a…

Features May 3
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CarMax has brought the process of buying, selling and financing used cars online for a full omnichannel experience.

How CarMax Digitized, and Personalized, the Car-Buying Experience

A car is one of the biggest purchases most consumers make, but the process of buying one, especially…

Features May 2
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Sustainability is the Future — Here’s How to Make it Part of Your Business

Sustainability has evolved from a buzzword and marketing term to a core element of any successful retailer, and…

Features April 21
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