Latest In: retail strategies

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Shopping For Insight: Top Ways Retailers Are Scoring Big With Business Intelligence

By Scott Jennings, Director of Market Development, Retail & Services, QlikTech Savvy consumers know they must shop around…

Executive Viewpoints December 24
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Duane Reade Delivers Social ROI With Facebook Contest

Duane Reade has launched the “Show Us Your Party Legs” Facebook photo contest, a three-week-long omnichannel marketing campaign…

News December 18
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Get The Omnichannel Scoop From #RetailCCS

It has been a hectic week for the RTP team, and the holiday season isn’t to blame. (This time.) No,…

Executive Viewpoints December 12
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Five Retail Trends To Watch For In 2014

By Scott LiPera, Global Practice Lead, Commerce & Content, eClerx   The retail industry is undergoing a rapid…

Executive Viewpoints December 9
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RSR Releases Survey To Help Retailers Evaluate Omnichannel Maturity

Retail Systems Research (RSR) is seeking respondents for its Omnichannel Maturity Survey, which will help assist retailers in…

News November 27
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Farfetch Builds Trust And Drives Sales With Personalized Content

Only 1% of a retailer’s online shoppers will generate approximately 40% of total revenue, according to research from…

News November 20
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Black Friday & Cyber Monday: Shoppers are Ready. Are Your Communications Systems?

By Adam Simpson, CEO, Easy Office Phone As two of the year’s biggest sales days approach, representing billions in…

Executive Viewpoints November 18
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Innovating From Within: How To Push For Change Despite Current Success

Clay Olivier, CEO, Volusion, Inc. It all started on a pleasant September day, where, at the 2008 Web…

Executive Viewpoints November 15
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Raising The Bar On Customer Service

By Debbie Hauss, Editor-in-Chief  These days it takes a lot to impress a consumer with customer service, especially…

Executive Viewpoints November 13
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