How AI Is Transforming Retail Stores And The Way We Shop
In a world of social distancing amid COVID-19 concerns, retail has been turned upside down. Most physical stores…
Executive Viewpoints May 11
Latest In: Retail Reset 2020
Rethinking CX Priorities In A New Retail Landscape
With 30+ years of experience in the retail industry, including her prior position as VP of Customer Experience…
News May 8
Microsoft Stores Pivots, Gives 2,000 Brick-And-Mortar Employees Digital Access To Consumers
In the wake of COVID-19, many retail businesses focused on adapting their products and services — especially if…
Features May 8
Can E-Commerce Consolidate COVID-19 Gains For The Long Term?
Digital commerce expert Miya Knights, Head of Industry Insights at Eagle Eye Solutions, discusses what strategies online retailers…
Features May 7
Tapping Social Media Events To Help Save Businesses Post-COVID-19
Every Wednesday since April 1, #ShoppingNightInAmerica spotlights small businesses on Facebook Live, featuring business owners talking about their…
Features May 7
How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19
In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing…
Executive Viewpoints May 7
Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill
As the best-selling author of Why We Buy: The Science of Shopping, Paco Underhill has literally helped write…
Executive Viewpoints May 6
Why Contactless Fulfillment Popularity Could Last Well Beyond COVID-19
To prevent the spread of COVID-19, consumers and retailers are changing the way they interact both inside and…
Features May 5
What Does The Post-Lockdown In-Store Experience Look Like?
The COVID-19 pandemic has fundamentally altered the way we live, work and spend in ways we couldn’t have…
Executive Viewpoints May 5Top Stories
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