With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership
The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great…
Features June 6
Latest In: Restoration Hardware
Peloton Co-founders Depart as Retailer Expands its Rental Program Nationwide
Peloton Co-founder and Executive Chair John Foley and Co-founder and Chief Legal Officer Hisao Kushi have resigned, effective…
News September 13
Loyalty And Retention Secrets: Look For Customer Actions That Spell ‘Love’
It’s becoming ever clearer that customer loyalty involves far more than a dry, rational, dollars-and-cents relationship between a…
Features August 9
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Rothy’s Names Charlotte Russe Exec As CFO
Rothy’s has named Dayna Quanbeck as its new CFO. She will lead the finance, accounting, tax and treasury teams…
News April 29
Guess Hires New CEO, Retains Marciano As Chief Creative Officer
Guess has named Carlos Alberini CEO and Director of the company. He will replace Victor Herrero, who is resigning…
News January 28
Petco Names New CIO
Pet goods retailer Petco has appointed John Zevada as Senior VP and Chief Information Officer (CIO), and has…
News September 19Restoration Hardware Grey Card Takes Luxury In Risky But Necessary Direction
Home improvement and furnishings retailer Restoration Hardware has introduced a subscription membership program known as the “RH Grey…
News March 23Restoration Hardware Debuts Newest Store Format: RH Modern
Combining a new store format, its own web site and a catalog/magazine hybrid, Restoration Hardware has launched RH…
News October 19CustomMade Makes One-Of-A-Kind Products More Accessible
Consumers rely on big box and department store retailers for quick and easy purchases. But certain products, such…
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