The Retail TouchPoints Network

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Inside Hy-Vee’s RedMedia Expansion: From the Sofa to the Store

Coach CEO Q&A: New Las Vegas Fulfillment Center will Reduce Delivery Times by 50%+

Black Friday Football Post-Game Report: A Win for Amazon, but Room for Growth

PepsiCo C-Suite Execs Reveal Strategies for Engaging Time-Starved Shoppers

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

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Orvis

Coresight Webinar: Why PVH, Orvis and Tractor Supply are Rethinking Post-Pandemic Supply Chains

The need for stronger, more agile supply chains was made clear during the coronavirus pandemic, after the shortages that defined its early…

#RIC19: Why Orvis Cut Flash Sale Frequency In Half

The question of when and how to use promotions for maximum impact was the hot topic at the 2019 Retail Innovation Conference’s…

#RIC19: Quick Quotes From The Retail Innovation Conference

The fifth annual Retail Innovation Conference is now in the books, and Retail TouchPoints will be providing complete coverage of the Store…

Orvis Taps Customer Analytics To Help Convert 58% Of Returns Into Exchanges

Orvis has been in the mail-order business since 1856, and even after 163 years the outfitter still struggles with a problem common…

Customer Obsession Dominates At Epicor Insights 2015

Just like retailers are striving to better connect and engage with shoppers, Epicor focuses on doing the same thing with its users….

Orvis Selects MID Advanced Allocation Solution

The Orvis Company has implemented the MID Retail Merchandise Advanced Allocation suite to manage flow of merchandise to its 51 specialty sporting…

Lands’ End, Orvis and Saks Fifth Avenue Among Top For Online Customer Service

In its 13th Annual Mystery Shopping Study, the etailing group has named nine retailers as the best performing among 100 merchants evaluated…

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Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

How to Grow Your Retail Business with Connected TV

Advertisers Shifting Spend from Search to Social

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