Overstock Teams with UPS to Tackle Home Furnishings Returns
Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup…
News November 8
Latest In: online returns
Affirm Expands into Post-Purchase with $300M Acquisition of Returnly
Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition…
News April 23
Simon Partners With Narvar to Provide Physical Return Locations
Mall operator Simon is launching a program that will allow consumers to quickly drop off returns from approximately…
News November 18
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How To Prevent Online Returns From Wreaking Havoc On E-Commerce
Among the many ways Amazon has changed the rules of the game for retail is the way it’s…
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