Latest In: omnichannel

analysis big data clienteling customer engagement customer profiles omnichannel store operations technology investments

Best-In-Class Retailers Embrace Clienteling To Boost Engagement, Sales

The top goal for any retail business is to not only understand target customers, but also create differentiated…

Features June 1
cardlinked offers couponing deal sites digital marketing Linkable Networks omnichannel promotions publishing

Adagio Teas Connects The Digital And Physical Worlds With Omnyverse

Up to 86% of shoppers research products online before they visit a store, according to A.T. Kearney. Retailers are…

Features May 28
analytics bi charming charlie Epicor Michael Kors mobility omnichannel Orvis retail Rue21 singular commerce

Customer Obsession Dominates At Epicor Insights 2015

Just like retailers are striving to better connect and engage with shoppers, Epicor focuses on doing the same…

Features May 27
customer journey omnichannel pcms shopper data solution spotlight vision ondemand

PCMS VISION OnDemand App Helps Connect Retail Silos

Although retailers of all sizes and categories recognize the importance of creating a seamless experience across all channels,…

News May 26
Amazon amazon prime competition customer satisfaction delivery logistics omnichannel services streaming Supply chain Walmart

Can Walmart Dethrone Amazon Prime?

Last week, reports from Tech Crunch and Reuters revealed that Walmart would be investing in a new service…

Executive Viewpoints May 20
analytics collaboration data digital marketing JCPenney KPIs omnichannel performance data retail success stories social media

JCPenney Leverages Data To Prove The Value Of Digital Marketing Campaigns

In today’s hyper-competitive business climate, retailers are tasked to develop compelling marketing and engagement campaigns that span across…

Features May 13
cool creepy customer experience customer service dynamic pricing omnichannel personalization richrelevance

The Line Between ‘Creepy’ And ‘Cool’ Is Quite Thin

By Alicia Fiorletta, Senior Editor  When ever we cover personalization and new technology at Retail TouchPoints, we always…

Executive Viewpoints May 12
customer experience customer-centricity mobile omnichannel retail strategy shopper engagement smartphones TouchCommerce

4 Steps To Winning The Omnichannel Game

By Bernard Louvat, TouchCommerce The name of the game is omnichannel, and engaging with your customer is the…

Executive Viewpoints May 11
accessories apparel awards bcbg charming charlie fashion digital justfab o'neill omnichannel Skullcandy tech

Fashion Digital Helps Connect The Tech Community With Emerging Brands

New brands are breaking into the fashion scene every day. These up-and-coming businesses each have their own target…

Features May 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank