Latest In: omnichannel

associate interactions in-store guidance Kevon Hills omnichannel returns stella metrics STELLAService

Tips To Kick-Off Your Omnichannel New Year’s Resolution: Investing In Returns

By Kevon Hills, StellaService With more consumers buying gifts online this past holiday season than ever, retailers have…

Executive Viewpoints January 23
omnichannel price optimization pricing Revionics The Home Depot mexico

Home Depot México Leverages Price Optimization To Manage Growth

Building on its commitment to deliver exceptional customer service and competitive prices across all products, The Home Depot…

News December 23
augmented reality Executive ViewPoints omnichannel virtual reality

Mixed Commerce: How Virtual Reality And 3D Products Are Redefining Omnichannel

The time for a more integrated retail format has arrived. Sure, experts have been suggesting this for ages,…

Executive Viewpoints December 20
Adidas Amazon apple best buy Coach Costco customer experience express ForeSee H&M HSN JCPenney Kohl's ll bean mobile neiman marcus newegg Nike Nordstrom omnichannel saks fifth avenue store Toys R Us Under Armour Walmart website

Kohl’s, Apple Provide Best Cross-Channel Experiences

With consumers increasingly blind to which “channel” they use during their multi-touch point shopping journeys, it’s no longer…

Features December 15
aptos cloudbased solution crm customer engagement enterprise order management omnichannel platform point of sale pos retail retail execution Sales Audit sales channel convergence tilly's

Tilly’s New Platform Strengthens Customer Engagement And Retail Execution

West Coast-inspired apparel, footwear and accessories retailer Tilly’s has selected the Aptos Singular Commerce platform to support its…

News December 14
assortment planning big data data mining Esri fulfillment mobile omnichannel operations real estate social media Supply chain weather data

Visually Compelling Maps Breathe New Life Into Retail Data

“Location” is a vital data point for just about every type of retail event, from the precise place…

Features December 13
communication ecommerce Executive ViewPoints nsr consulting omnichannel process vision

Omnichannel Game Of Thrones

If the customer is the Holy Grail to our Brand and Sales organization and Omnichannel is the new…

Executive Viewpoints December 13
analytics concierge live chat moxie newegg omnichannel selfservice capabilities shopper engagement shopper experience

Newegg Unifies Self-Service, Live Chat To Power Omnichannel Concierge

As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service…

News December 12
Aldi Amazon amazon go General Growth Properties omnichannel

Amazon Denies Plans To Open 2,000 Stores

Amazon definitely is taking steps into the world of brick-and-mortar retailing, but for the time being they remain…

News December 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank