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Latest In: omnichannel experience

design:retail News Featured fit tech flagship flagship stores HOKA HOKA One One in-store experience in-store tech in-store technology omnichannel experience Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) store design
HOKA has opened a new flagship store in the heart of midtown Manhattan to engage its growing community of runners and movers.

Why HOKA Raced to Midtown for its First Global Flagship

Initially a cult classic among runners and exercise fiends, HOKA is now undeniably a mainstream phenomenon. In fact,…

Features June 13
Chevron ExtraMile design:retail design:retail News in-store technology omnichannel experience Samsung
Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America.

Chevron ExtraMile Tests AI Assistants, Dynamic Content in 3 Stores

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of…

News January 25
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Build-A-Bear has rolled out a new mobile-first POS and customer engagement solution from Jumpmind in 450 stores.

Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the…

News January 16
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As the stress of the holiday season reaches its peak, retailers need to focus on the employee experience (EX) to fulfill their brand promise.

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts…

Features October 25
associate empowerment Manhattan Associates omnichannel experience PacSun Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) Retail ThinkTank: Omnichannel Strategy (2023) unified commerce
Pacsun homepage

Pacsun Expands Unified Commerce Strategy with New POS

Pacsun is expanding its partnership with Manhattan Associates to further its unified commerce vision. The specialty retailer for…

News August 28
app design chipotle Featured gamification in-store experience localization loyalty Marks & Spencer mobile app mobile commerce omnichannel experience poshmark Rent the Runway Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023) Sephora SHEIN starbucks The Home Depot user experience
Brands like Starbucks, Sephora and Crocs are doubling down on the mobile app experience by emphasizing loyalty, gamification and store integration.

As Mobile Sales Surge, Retailers Double Down on the App Experience

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales —…

Features August 10
associate empowerment customer support in-store service mobile pos mPOS newstore omnichannel experience omnichannel transformation Sweaty Betty
Image of the Sweaty Betty logo on a front gate

Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores…

News July 19
ecommerce Featured Holiday 2022 holiday retail season inventory visibility mobile commerce omnichannel experience omnichannel fulfillment Retail ThinkTank (2022) Retail ThinkTank: Featured In Omnichannel Strategy (2022) Retail ThinkTank: Omnichannel Strategy (2022)
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5 Must-Know Predictions for Holiday 2022

Many households may be heading back to school, but the holiday season is on the minds of many…

Features August 31
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Different sales and communication channels connecting to a shopping cart with a store in the background

3 Predictions for the Future of Omnichannel 

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In…

Features July 5
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