TouchPoints TV at #NRF14: Scott Knaul, SMK Workforce Solutions
The retailers able to deliver a consistent customer experience are the ones that are able to succeed, Knaul…
News February 20
Latest In: #NRFVideoCoverage2014
TouchPoints TV at #NRF14: Curt Bimschleger, GENCO
Bimschleger shared his insights on the importance of effective omnichannel returns processes. Retailers today are asking for all-in-one…
News February 20TouchPoints TV at #NRF14: Michael Colaneri, AT&T
Mobility is at the top of the list, then integration and analytics, according to Colaneri. “Mobility is a…
News February 6
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
TouchPoints TV at #NRF14: Atul Jalan, Manthan Systems
Jalan discussed the future of analytics at a Big Idea session during NRF 2014. “Information has become intelligent,”…
News February 5TouchPoints TV at #NRF14: Russell Young, Stratacache
“Over the past couple years, retailers have been spending a lot of time trying to identify with themselves…
News January 29TouchPoints TV at #NRF14: Lori Schafer, SAS
Retailers need to innovate, innovate, innovate, said Schafer. They must understand what’s coming. If they were not the…
News January 29TouchPoints TV at #NRF14: John Thrailkill, The Container Store
One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification”…
News January 29TouchPoints TV at #NRF14: David Dorf, Oracle Retail
“We don’t use the term ‘omnichannel,’ we use the term ‘Commerce Anywhere,'” noted Dorf. Commerce Anywhere is a…
News January 24TouchPoints TV at #NRF14: John Hnanicek, Charming Charlie
Last year Charming Charlie opened 50+ stores in the U.S., with more planned for 2014. The company recently…
News January 24Top Stories
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