JCPenney Expands Fulfillment From Stores Chainwide
JCPenney has implemented Buy Online Pickup In-Store (BOPIS) across the chain. “Our goal is to get the product…
News January 23
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Site Optimization Drives Conversions At Walmart Canada
Walmart Canada converted its mobile site to be responsive to improve the customer experience. As a result, conversion…
News January 23
How BI/Analytics Can Drive In-Store Efficiencies
Holman shares insights on a study IHL conducted debunking the concept of the “Retail Apocalypse.” Holman noted: “There…
News January 23
Applying Voice Search To e-Commerce & Mobile
Amazon got everyone comfortable using voice and talking to something, but now it’s time for brands to own…
News January 23
Pairing Online And In-Store Data To Enhance The Customer Experience
Chris Riegel, CEO of STRATACACHE, discusses how brick-and-mortar retailers can bring relevance to the shopper journey using the…
News January 23
How Personalized, Gamified Training Boosts Bloomingdales’ Bottom Line
Chad McIntosh, VP of Asset Protection and Risk Management at Bloomingdale’s, shares how the training platform from Axonify…
News January 23
Using Personalization To Extend The Shopping Journey
Once retailers define customer expectations, they can build the right personalization journey, according to BRP’s Gene Bornac. “In…
News January 23
Hitachi Solutions Demonstrates End-To-End Retail Solution
Don Webb, Sales Director, Retail Industries for systems integrator Hitachi Solutions, discussed the end-to-end retail solution based on…
News January 23
Exclusive Q&A With Cegid: Clienteling, Mobile Key Requests For Retailers
Retail TouchPoints editor Andrew Gaffney and Sylvain Jauze, Director Of International Operations for Cegid, discuss retailer requests and…
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