Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story
Ever since a bold, mob-style group ransacked a California Nordstrom, we’ve seen increasing news of retail theft and…
Executive Viewpoints January 8
Latest In: NRF
Pitney Bowes, PackageHub Launch Returns Drop-Off Network
Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with…
News January 3
NRF: Returns Reach 14.5% of Sales in 2023, Fraud Contributed $101 Billion in Losses
Returns totaled $743 billion in 2023, amounting to 14.5% of all retail sales, according to a report from…
News December 27
7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…
Features December 21
Is the Retail Crime Wave a Tsunami or a Ripple?
With our Editors Perspectives columns, you’ll get insights and opinions from the Retail TouchPoints editorial team as they…
Editor's Perspective December 15
NRF Launches Retail Sustainability Center
The National Retail Federation (NRF) has introduced the Center for Retail Sustainability, designed to help retailers generate economic…
News December 14
NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink
The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion…
News December 6
Record Cyber Monday Sales Carry Glad Tidings for the Season
Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 billion — both a 9.6% year-over-year increase and…
News November 28
When Customers Aren’t Holiday Shopping, They’ll be Streaming
The winter holiday season is a critical time for retail. November and December holiday sales average around 19%…
Executive Viewpoints November 21Top Stories
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