Authentic to Roll Out Instant Cash Refunds Across Brand Portfolio
Authentic Brands Group (Authentic) has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds…
News May 23
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How to Navigate the Post-Purchase Communication ‘Minefield’
There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience…
Features October 25
New Returns Platforms Promises Customers Instant Refunds
Reshop, a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has…
News July 19
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Kohl’s Expands Return Services for Additional Brands and Retailers
Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return…
News June 14
Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining…
Executive Viewpoints February 21
Capturing the Growing Spending Power of Gen Z and Gen Alpha
Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what…
Features August 18
How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization
Returns are, like it or not, as much a part of retail operations as the sales themselves. The…
Features March 14
The Container Store Unveils ‘Organized Insider’ Tiered Loyalty Program
The Container Store is adding fresh elements to its recently announced rebrand: the Organized Insider loyalty program and…
News April 1
What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales
As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic,…
Executive Viewpoints January 4Top Stories
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