Backcountry.com Taps Live Chat To Build One-To-One Relationships With Customers
As consumers become more savvy and comfortable browsing and buying online, they’re relying less on call centers and…
Features January 2As consumers become more savvy and comfortable browsing and buying online, they’re relying less on call centers and…
Features January 2The retail industry is at a crossroads. Consumers are now in the driver’s seat. They require more flexibility…
Executive Viewpoints December 22With Black Friday upon us, images of crowded malls, arms weighed down with shopping bags, and long lines…
Executive Viewpoints November 25Retailers are striving to integrate the best of the digital and physical worlds by implementing cutting-edge technology in…
Features November 19By Alicia Fiorletta, Senior Editor Get personal with customers this holiday season by focusing on their most personal…
Executive Viewpoints November 11After a successful pilot, fast food giant McDonald’s is rolling out mobile payment technology from Softcard in all…
Features November 6Samuel Mueller, Scandit It’s no secret that the mobile shopping revolution is here. In fact, it’s been here…
Executive Viewpoints October 31By Syd Dufton, WeWIN Â Look no further than the recent ALS Association Ice Bucket Challenge and you…
Executive Viewpoints October 27By Alan Arnold, EVP and CTO, Vision Solutions When you work in IT, you’re constantly managing expectations. People…
Executive Viewpoints October 24