TUMI Taps iPad Application As Customer Service Tool
Customers of TUMI, known for its premium travel products and accessories, expect a high level of service when…
News March 7
Latest In: mobility
Redner’s Markets Doubles Online Traffic With Grocery Shopping Network
Placing the customers’ needs at the center of the overall business strategy is critical for success in the…
News March 1NRF: The Current Landscape Of Mobile Payments And Where It’s Headed
One-in-five consumers have had a bad retail experience, according to a Temkin Group report on customer experiences. But…
News January 23Ubiquity: The True Impact Of Mobile
Consumer demand for mobile devices continues to expand, with smartphone sales nearing 1.5 million units in 2016, according…
News January 11A Decade Of Retail
Recently, Retail TouchPoints had the opportunity to speak with Brad Fick from Direct Source, and find out his…
Executive Viewpoints December 18Fanzz Empowers Shoppers With Self-Serve Tablet Stations
There are several ways retailers can integrate tablets into brick-and-mortar engagement strategies. One tactic is to equip on-floor…
News November 29Founded By Leading Retailers, MCX Promotes Convenient Mobile Payment Solution
Leading retailers including Best Buy, Lowes, Target and Walmart are among the founding members of Merchant Customer Exchange…
News August 16Leading Retailers Implement Innovative Loyalty Strategies
This is Part 2 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the…
News July 24The Multi-channel Consumer: Keys To Reaching Today’s Luxury Retail Shopper
The rapid emergence of mobile devices and social platforms in recent years has presented retailers with more channels…
Executive Viewpoints July 24Top Stories
Latest Podcasts
Latest Resources
