How Retailers can Stop Accidentally Training AI to Distrust Them
With 50% of consumers already using AI when searching for products online, LLM-powered search is quickly (if it…
Executive Viewpoints March 19
Latest In: LLMs
Bots are Taking Over the Web. Why that May not be a Bad Thing for Retail Marketers
LLMs and AI Agents are reshaping how the web operates and how consumers interact with it. As AI-powered…
Executive Viewpoints February 10
The AI Shopping Revolution is Here. Retailers have Three Choices.
ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…
Executive Viewpoints January 5
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Why Smaller, Smarter AI Models are Giving Retailers an Edge
Retailers aren’t just experimenting with AI chatbots anymore — they’re giving algorithms real agency. About 43% of retailers…
Executive Viewpoints December 30
Training Without Consent is Risky Business: What Business Owners Need to Know About the Proposed AI Accountability and Data Protection Act
AI is a great tool to enhance human creativity through designing and creating new content, creating new and…
Executive Viewpoints November 7
Why Stores Could Benefit from AI’s Reshaping of Ecommerce
Retailers will be forgiven if their heads are spinning after this turbulent year of near-constant shifts in the…
Features October 23
Retail is Finally Conversational, but Most Brands Aren’t Ready
For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product…
Executive Viewpoints June 23
Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges
Dealing with customer service for a faulty product or return? You’ve probably felt the frustration firsthand. What should…
Executive Viewpoints March 27
A Pragmatic Guide to Building a Global Retail and Ecommerce Content Strategy
In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to…
Executive Viewpoints January 29Top Stories
