The Need for Retail Customer Service on Social Media is Real
With the holiday shopping season starting even earlier this year, today’s retailers must have a sound customer service…
Executive Viewpoints November 6
Latest In: kustomer
Kustomer Harnesses AI To Offer Automated Customer Service Interactions
Kustomer has introduced KustomerIQ, a tool that embeds AI and machine learning across the Kustomer platform to enhance…
News November 7
Kustomer Secures $26 Million In Series B Funding
Kustomer, a customer experience, service and support platform, has raised $26 million in Series B funding, bringing the…
News June 15
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
The Future Of Voice Shopping And Experience
How do we shop? We no longer just “go to the store”. We can buy on our computers,…
Executive Viewpoints May 30Top Stories
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