Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Latest In: Jumpmind
RetailROI ‘Tech and Tears’ Event Raises $386,000 for Needy Kids
The SuperSaturday 2025 event, sponsored by RetailROI, the Retail Orphans Initiative, raised $386,000 to support orphans and vulnerable…
News February 12
DTLR, Shoe Palace Shift to Mobile POS at 450 U.S. Stores
Lifestyle retailer DTLR and footwear and apparel chain Shoe Palace — both owned by JD Sports — will…
News January 16
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience
Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three…
Features October 23
Paper Store POS Upgrade Untethers Associates, Boosts Productivity
The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from…
Features August 5
Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind
In an industry still struggling with a tight labor market, choosing which technology to arm store associates with…
Features July 18
Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads
Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the…
News January 16
Vitamin Shoppe Deploys Mobile-First POS and Unified Promo Solutions
The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will…
News October 17Top Stories
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