Latest In: Johanna Småros

Applying Kotter’s 8-Step Change Management Process To Retail

By Johanna Småros, RELEX Solutions Benjamin Franklin famously said, “In this world nothing can be said to be…

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Latest In: Johanna Småros

Applying Kotter’s 8-Step Change Management Process To Retail

Top Stories

As Top-Tier Malls Pull Ahead, the Bottom Tier Starts to Crack

Walmart Aligns Global Ad Business, Rebrands Sam’s Club Connect

Kroger CEO Greg Foran Details Grocer’s Growth Strategy

QVC Chief Merchant Rosalia Bucaro Polizzi on Social Shopping and Reaching New Consumers

The Anthro Twist: Inside the Making of Anthropologie’s Window Displays

Etsy’s “Shop Other Jeffs” Campaign Takes Aim at Amazon Ahead of Prime Day

Latest Podcasts

From Loyalty Data to Retail Media: Molly Hjelm’s Playbook for RedVest

Winning on Reddit: How Walmart, Home Depot and MAC Tap into the High-Value Community

Beyond the Dress: Inside David’s Bridal’s Transformative Platform Strategy

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

The New Rules of DTC: How AquaSonic Became a Multi-Channel Powerhouse

Latest Resources

The AI Shopping Journey: What’s Delivering Results for Retailers Now

Will AI Replace the Store Associate? Separating Hype from Reality

From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex

Fragmented Commerce: Where Enterprise Growth Breaks Down

The Dawn of AI and Agentic Commerce: Key Consumer Research on Agentic AI

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