JCPenny

Retailer Survey: Customer Satisfaction Remains Top Priority

For many retailers, supply chain optimization and employing efficient in-store strategies are key in developing a streamlined purchasing process. Although optimizing the…

E-Commerce Strategy Transcends Channels

Online commerce connects the digital and physical worlds. Understanding and implementing the right technology tools and strategies builds customer loyalty and drives…

Retail TouchPoints Recognizes 11 Retail Innovators With 2011 Channel Innovation Awards

Moosejaw, Macy’s, Domino’s Among Award Winners Retail TouchPoints announced the winners of The 2011 Channel Innovation Awards during the Customer LifeCycle Conference…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.