Latest In: JCP

customer engagement jc penney JCP JCP Analyst Day: Comments and Q&A About The Shops With Ron Johnson retail Retail TouchPoints store operations

J.C. Penney CEO Unveils New Store Concept, Shares Customer Feedback

As more retailers lean on e-Commerce to increase sales, J.C. Penney (JCP) is transforming physical stores by including…

News October 3
customer experience digital technology empowering store associates findmore smart fixture IHL Store Systems Study in-store insights JCP JCPenney kiosk tablet technology

JCPenney Rolls Out iPad Devices To Provide Interactive Access To Product Info

Tablet technology is the cool, new kid on the retail block, so it’s no surprise that JCPenney (JCP)…

News February 11
crm JCP JCPenney loyalty rewards

JCPenney Offers New Rewards Program

JCPenney customers can now earn reward points and receive special members-only benefits in-store, online, or via catalog, each…

News August 28
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank